CANCELATION/
REFUND POLICY
CANCELATION POLICY
If you have agreed to remit the monthly payments via pre-authorized automatic electronic debit to your bank account or credit card, you will be charged on a monthly basis.  Agreeing to monthly payments is an agreement to purchase the program and to finance it through Glow Natural Wellness.  The Glow Protocol and other programs offered by Glow Natural Wellness are not pay-as-you go memberships, but are programs with a set price.  Paying on a monthly basis for an agreed upon term is agreement to pay the entirety of the program and not to stop payment at any time. 

Should you fail to remit any of the required payments on time, and have not corrected the situation in a prompt manner, Glow Natural Wellness may terminate you from the Program and you will be immediately responsible for the remaining balance of the Program. We may also terminate services if, in our sole opinion, You are conducting yourself or your business in a manner which is disparaging or disruptive to Glow Natural Wellness or infringes upon Glow Natural Wellness's intellectual property rights.

GLOW REFUND POLICY
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the course. We offer a full refund for your purchases. However, in order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. Please note, if you select the 12 payment option we are not able to stop payments without a refund request being submitted. 
In the event that you decide your purchase was not the right decision, contact our support team at support@glownaturalmedicine.com and let us know you’d like a refund. You must include a detailed explanation and proof that you've followed these protocol without success along with your request for a refund. If you request a refund and do not include these items, you will not be granted a refund.
The work that you need to submit with your request for a refund includes ALL of the following items:
Requirement 1: Complete your in-take forms and read the detailed assessments provided by Dr. Michelle.
Requirement 2: Complete and attach your lab work and/or completed assessments and followed the protocols prescribed by Dr. Michelle Sands (filled supplement prescriptions, implemented lifestyle modifications, and completed follow up labs and assessments).
Requirement 3: Complete and show documentation that you've completed modules 3 through 10.
Requirement 4: Show that you've participated in the coaching calls and/or watched a majority of the coaching call replays.  Show that you're involved and asking questions by either participating in the private GLOW community group and/or asking questions directly to Dr. Michelle and her team via email.
Requirement 5: Tell us why this course was not a good fit for you and your health needs. What did you expect that you did not get once inside the program?
Please note: If you opted for a payment plan and you do not request a refund within 12 months, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan. 
All refunds are discretionary as determined by GLOW Natural Medicine. To further clarify, we will not provide refunds after 12 months from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: support@glownaturalmedicine.com.
For scheduling, please contact us at:
Email: Jeff@Glownaturalmedicine.com or Office: (802) 585-8158
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